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PRIVACY AND PERSONAL DATA PROTECTION POLICY

1. Data Controller

The data controller of the data collected through this website is:

  • Company name / Trade name: GLOBAL SUPPLY EMPIRE S.A GLOBSUEMPSA

  • RUC/TAX NUMBER:  0992832290001

  • Main Address: Ave. 25 de Julio and Ave. José Vicente Trujillo, Guayaquil - Ecuador

  • Contact Email: shipsupplier.ec@globsuempsa.com

2. International Scope and Applicable Regulations

Our company operates from the Republic of Ecuador, so the main legislation governing the processing of your data is the Organic Law on the Protection of Personal Data (LOPDP) of Ecuador.

However, in providing maritime services and supplies to shipowners, captains, operators and shipping agencies on five continents, we recognize and respect global privacy standards. For this reason, we align our business practices with:

  • The General Data Protection Regulation (GDPR) for users and crews in the European Union.

  • The fundamental principles of equivalent international laws in the Americas, Asia-Pacific and Africa regions.

We guarantee all our global clients, regardless of their country of origin, the same optimal level of confidentiality and security.

3. Personal Data We Collect

Through our web contact form, we only collect data of commercial and corporate nature necessary to respond to your requests for ship services:

  • Identification and contact data: Full name, name of the company/shipping company, contact email and telephone number.

  • Data of the requested service: General information about the vessel or the supplies required.

  • Browsing Data: IP address, cookies, and behavioral data on our Wix site to optimize the user experience.

4. Purpose of Data Processing

We use the information collected through the contact form exclusively to:

  • Attend, quote and manage your requests for maritime supplies, provisions or technical assistance.

  • Coordinate internal delivery logistics at authorized ports in Ecuador.

  • Maintain business communication and send operational updates of our company.

5. Legitimacy for Processing

The legal basis that entitles us to process your data is the express and voluntary consent that you give us by ticking the acceptance box of this policy before sending the contact form.

6. Data Sharing and Global Storage

The contact data collected is not sold or passed on to third parties for commercial purposes. However, due to the international nature of the internet and the Wix platform:

  • Your data is stored securely on Wix's global servers, which have rigorous international cybersecurity certifications.

  • Strictly necessary data will only be shared with port or customs authorities (SENAE) if the coordination of a service in Ecuador requires it by law.

7. Data Retention Period

We will keep your contact details in our business systems only for as long as necessary to resolve your inquiry or maintain the active business relationship as a regular customer. You can request the deletion of your data at any time.

8. Global User Rights (ARCO Rights)

No matter where in the world you contact us from, you have the right to:

  • Access: Know what data we have saved about your contact.

  • Rectification: Updating or correcting erroneous or outdated information.

  • Deletion / Opposition: Request that we permanently delete your data from our contact databases.

To exercise any of these rights, simply send a direct email to shipsupplier.ec@globsuempsa.com, detailing your requirement.

9. Information Security

We take security in the maritime and digital environment very seriously. Our website hosted on Wix has an active SSL security certificate, ensuring that the data entered in the contact form travels encrypted and protected.

10. Modifications to this Policy

We reserve the right to amend this policy to adapt it to new data protection regulations or international maritime standards. Any material changes will be posted directly in this section.

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